It’s so recent that another problem with OnePlus was discussed around, Google’s Leung marks that the OnePlus USB Type-C cables are not suitable for your smartphones. A lot of us have been horrified by these facts especially the OnePlus device owners. Leung likewise discusses the cheap and faulty USB-C cables existing in the market. He also cautions us to NOT utilize OnePlus Cables with our Nexus 6P/5X/ChromeBooks and so on. But, Carl has a response about their engineered OnePlus USB-C cables.
In their fashion, Carl has put up a thread on the OnePlus Forums to directly answer their fans/customers. He says that the OnePlus USB-C cables were and are safe to use with the OnePlus 2, this implies, there shouldn’t be any issues while transferring data/charging your OnePlus 2. Carl assures us that the cables are fully compatible and safe. Carl also says that OnePlus can’t promise the best performance with other devices but the OnePlus 2, as they are unsure of what device you use or what power source you use.
“Please rest assured that this cable and adapter are safe to use with the OnePlus 2. That means that if you’re charging or transferring data to or from the OnePlus 2, you should have no problems using the cable that shipped with your OnePlus 2 or the cables or adapters you bought separately on OnePlus.net.”
As the 1.1 USB-C standards say, there should be a 56K ohms resistor utilised, OnePlus’s USB-C cable has a 10K ohms resistor. Carl says that their cables were designed to out put 2 amps of power (at the highest). Until and unless your device has self-regulating capabilities to manage the input power, and if the resistor used, will let in more power than expected, thus, allowing Fast-Charging, you should be taking precautions.
A refund program was additionally mentioned in the thread; for all the customers that purchased the OnePlus USB-C cable externally from oneplus.net. the refund won’t be eligible with the in-box cables with OnePlus 2 as these cables work fine with OnePlus 2, says Carl.
“For customers in North America and Europe:
- Visit oneplus.net/support/type-c-refund and fill out the form with all the relevant information.
- If your application is approved, you will be refunded directly through PayPal.
For customers in India and China:
- Take the cable or adapter you wish to return to the nearest OnePlus repair center.
- You will be refunded upon returning the item.
We will be providing this service up until December 31, 2015.”
Carl makes an important statement after this, if you use any 3rd party cable with any device, it is prone to cause some damage! With this, the OnePlus team has initiated the process to develop the 56K ohms resistor based USB-C cables. Of course, you can find out more by clicking here.
