The infamous 2016 had impacted the sales figures for South Korean tech giant Samsung after its then-new Samsung Galaxy Note 7 charted the headlines after many of the units caught fire due to overheating. This forced Samsung to recall almost 2.5 million affected devices and the entire Note 7 lineup had to be stopped. After revealing the Galaxy Note 8 which remained undetected for such issues, Samsung recently unveiled the Samsung Galaxy Note 9 with a colossal liquid cooling system touted to keep its core temperature in check thereby increasing the battery life as a product but there’s a small glitch.
On September 3, a real estate agent Diane Chung was using here chunky new Galaxy Note 9 when it suddenly began heating which isn’t a bigger deal. Well, she was in an elevator of Bayside Building when the incident occurred after which, she decided to not-to-use the phone for a while and perhaps, keep it in her purse but she soon realizes that the problem isn’t solved yet. She heard a whistling sound coming out of her bag with a thick blanket of smoke dissipation out of the bag that filled the elevator with thick smoke.
Diane panicked and started pressing buttons of her elevator to stop and alight it and that’s when she tried emptying her bag and threw the phone out of the elevator only to realize that it was too hot. The Galaxy Note 9 is still burning but there comes a good Samaritan who took the phone with a cloth, immersed it in a bucket of water and stopped the fire right there.
In a lawsuit filed by Diane Chung, she has alleged Samsung of selling defective smartphones. Her lawyer pointed out the infamous Note 7 as well as the claims made by top Samsung executives about Note 9 not catching fire, etc. She has asked Samsung to cover damages while barring sales of any Galaxy Note 9 which is highly unlikely until a court order to released and Samsung complies with the same. As of now, the matter is under investigation and a report will soon be published.
